Arranging a Visit
Requesting a visit from a Community Agent
We accept self referral or third party referrals by:
(Only include the client’s name in the email. Please include your contact details and we will call you back to obtain the clients details. We will accept protected word document attachments with a pre-agreed password)
If it is on behalf of another person, confirmation that the person knows that we will be contacting them
Who can Community Agents help?
- An older person or an informal carer for an older person
(no specific age definition of older person but probably over 65, isolated, more vulnerable or struggling to cope)
- They must be open/willing to receive help
We can help and support older people with things such as:
- Getting out and about
- Independent living skills
- Home adaptations
- Money worries
- Filling in forms
- Meeting people
- Healthy Living
- Caring for someone
Community Agents offer a free visit to help with all of these and more…
What we need to know at point of referral?
- Person's name and telephone number (can be mobile)
- Date of birth
- Village, town or postcode they live in (no address unless they have no phone)
- Brief details of need
- Any known risk or other existing services related to the client
If it is on behalf of another person, confirmation that the person knows that we will be contacting them